Tips for Successful Appointment Setting
Set a time to make calls and commit – Treat this time like you would any other meeting on your calendar. Don’t reschedule it or put it off.
Ask questions and listen – Do NOT answer your own questions!
Don’t sell the concept or product over the phone.
Focus on connecting with the client and building that relationship and trust. This starts with being a real, approachable person.
Don’t over qualify on the phone.
When appropriate, use the client’s name.
Confirm the appointment time and place.
Get/give directions to meeting place.